Contact

FrameSight is a product operated by Exploding Frame SAS. Use the channels below depending on what you need.

Product

For day-to-day questions about using FrameSight: captures, benchmarks, billing, plan changes, sales questions.

• Support: support@framesight.io. account help, troubleshooting, bug reports.
• Billing: billing@framesight.io. invoices, refunds, plan changes.
• Sales: sales@framesight.io. quotes, custom plans, partner inquiries.

Legal entity: Exploding Frame SAS

For compliance, privacy, security disclosures, and the Exploding Frame optimisation consulting service.

• Legal: legal@explodingframe.com. contracts, terms, business legal questions.
• Privacy: privacy@explodingframe.com. RGPD requests, data access/deletion, DPO contact.
• Security: security@explodingframe.com. vulnerability disclosures, security reports.
• Abuse: abuse@explodingframe.com. report misuse of the service.
• Optimisation consulting: opti@explodingframe.com. Exploding Frame can audit your captures and recommend fixes. Indie plan members get 10% off, Pro members 20%.

Registered office

7 Rue du Méboud, Vaulx-En-Velin, 69120

For statutory information (RCS, SIRET, share capital, VAT), see the Legal Notice page.