Contact
FrameSight is a product operated by Exploding Frame SAS. Use the channels below depending on what you need.
Product
For day-to-day questions about using FrameSight — captures, benchmarks, billing, plan changes, sales questions.
- Support: support@framesight.io — account help, troubleshooting, bug reports.
- Billing: billing@framesight.io — invoices, refunds, plan changes.
- Sales: sales@framesight.io — quotes, custom plans, partner inquiries.
Legal entity — Exploding Frame SAS
For compliance, privacy, security disclosures, and the Exploding Frame optimisation consulting service.
- Legal: legal@explodingframe.com — contracts, terms, business legal questions.
- Privacy: privacy@explodingframe.com — RGPD requests, data access/deletion, DPO contact.
- Security: security@explodingframe.com — vulnerability disclosures, security reports.
- Abuse: abuse@explodingframe.com — report misuse of the service.
- Optimisation consulting: opti@explodingframe.com — Exploding Frame can audit your captures and recommend fixes. Indie plan members get 10% off, Pro members 20%.
Registered office
TODO
For statutory information (RCS, SIRET, share capital, VAT), see the Legal Notice page.